CASE STUDY
Supply Chain Management, Project Recovery, Systems Integration, Process Analysis

Client
A consortium of nine leading airlines and three major OEMs.

Challenge
The client was 2 years into a complex and large implementation of an aviation business-to-business exchange designed to assist aviation customers with maintenance, engineering and general procurement needs. The project was over budget and behind schedule; major investments in infrastructure and development were burning through the company’s reserves.

Solution
Quickly design a service infrastructure leveraging customizable of-the-shelf applications that allowed the company’s own staff to quickly develop new products and services. Reviewed existing processes and shut down inefficient outsourced units. Brought development in-house after developing processes and plans for cost-efficient development.

Benefits Summary

1. Simplified Development

•  Using well documented of-the-shelf applications development time was cut by 75%

•  Lowered cost and decreased dependency on external resources

•  Reduced time to market of critical applications

2. Improved process

•  Process was simplified and cleared up to ensure business unit participation

•  More robust and documented products delivered in record time

•  Reduced administrative cost and clutter
  

3. Refocused Return On Investment Objectives

•  Lowered inventory carrying costs thanks to improved turns and shorter cycle times

•  Reduced transaction and process costs

•  Reduced product/service costs

•  Generated additional revenue via access to new customers