Connexus brand
Connexus® provides sophisticated telemarketing and telefundraising campaign management capabilities to performing arts organizations of all sizes.

Core functionality is designed to meet the challenges of telefundraising and subscription solicitation from a single pool of supporters. The competing demands of departments with overlapping mandates are balanced programmatically, ensuring redundant solicitations are avoided. Program administrators and managers can schedule multiple concurrent campaigns effectively.

Connexus modules are fully integrated with Tessitura® and driven by a unique lead coding system that allows

  •  A single identifier to be assigned to each customer for the campaign year

  •  Detailed reporting and analytics

  •  Each department to maintain their own prospect hierarchy, and

  •  Facilitates the ability to manage and schedule leads between departments and across multiple campaigns

For additional information, download our product brochure, or contact us.


Key Benefits

The Connexus system is distinguished by several key benefits, including

A user-driven orientation

  •  Users define, maintain, and run Connexus

Flexibility

  •  Any number of Connexus modules can be customized to specific client needs

Extensibility

  •  The modular architecture is designed to easily accommodate new  functionality as organizations grow

IT friendly

  •  Connexus and Tessitura utilize the same tools — using a single in-house skill set simplifies maintenance

  •  In-house resources are only required for the initial data load prior to the beginning of a campaign

Customer Relationship Management

  •  Augments Tessitura with enterprise level tools for the entire organization

  •  Leverages Tessitura’s centralized data repository, eliminating external dependencies

  •  Improves communication between departments/campaigns

  •  Looks at an organization’s customer more holistically

  •  Retains each campaign’s strategy/hierarchy 

  •  Stores historical calling information at the customer level

  •  Improves Calling Campaign Management

  •  Administrators focus on strategy, not lead pulling


 

Features At A Glance

Connexus provides a number of important features, including the ability to

Manage multiple concurrent calling campaigns

Prevent patrons from being selected more than 1x per campaign

Prevent leads from appearing in more than 1 calling room at a time (multiple campaigns)

Allow leads to rest between different solicitations

Track and maintain call results

Store historical calling information for each customer

Create an integrated hedge/soft pledge tracking and maintenance system


Products

Deep Sky
 
Primedicine

 

Consulting Services

Project Management

Process Analysis

Technical Audits

Brand Building

 

Business Solutions

Ecommerce

Database Applications

Supply Chain Management

Systems Integration

Extranets

Education and Training